CONOMI SUPPORT
Need a little more help?
Email xi.yin904@gmail.com. Please allow up to three business days for a reply. Support is available in English or Chinese.
01 · METRONOME
Press the round Play control once; iOS requires a direct tap before audio begins. Tap the BPM number for exact entry, use minus or plus for one-BPM changes, or drag the pendulum weight. Tap the speaker on the home screen for the quick volume slider, and check the iPhone volume if sound is still quiet. Version 1 is designed for foreground practice and does not promise continuous ticking while the phone is locked. System requirement: iPhone, portrait, iOS 16.2 or later.
02 · PRACTICE TIMER
Open Practice, choose Countdown or Count Up, set the time, and use Start, Pause, Resume, or Finish. The metronome and timer can run independently, so starting one does not stop the other. Practice reminders work only in the installed iPhone app: turn them on in Conomi, choose a time, and allow notifications in iOS Settings. A completed timer records practice time; a Jar friend appears after you save one diary entry and mood for that calendar date.
03 · ON-DEVICE PERSONALIZATION
Conomi creates practice plans, journal suggestions, daily posters, and monthly portraits on your iPhone. Plans adapt to your level, piece, composer, sections, goal, available minutes, BPM, target date, and saved practice history. Choose the details you want to include, then tap Generate. Tap again for another local variation. Nothing is uploaded, and Conomi does not listen to, grade, or assess piano audio.
04 · SHARING
Open today’s practice summary or a saved day in the Jar, then create the practice card. You can personalize its words, emoji, colors, and layout on your iPhone. Tap Share or Save to open the iOS share sheet. You choose the destination or cancel; Conomi never posts automatically or chooses a recipient.
05 · PIECE STUDIO
The core metronome, exact BPM controls, sounds, timers, Jar, reminders, and local sharing stay free. Piece Studio includes its displayed trial before the unlimited upgrade. To restore, use the same Apple ID, open Practice → Piece Studio, and choose Restore Purchase. If you were charged but the matching entitlement stays locked, confirm internet access, try Restore Purchase, then email support with the app version and purchase-attempt time. Never send an Apple Account password, verification code, or card number.
06 · REPORTING AN ISSUE
Please include the Conomi app version, iOS version, iPhone model, selected Conomi language, the screen and control involved, and short steps that reproduce the problem. Include a screenshot only if it contains no private diary information you do not want to share. Practice data is local to the app; Conomi version 1 has no account or Conomi cloud backup.
Want to know exactly what stays local?